Recent projects

I have been providing technical communications services for more than 20 years.  Most of my clients are small businesses, but I have worked with organizations ranging in size from one person to multinational corporations.  I've successfully completed projects in several industries...

Networking and telecommunications

• User manuals, administrator manual, developer reference manual, on-line help and other documentation for a 2D/3D network diagramming and documentation software suite encompassing desktop and client-server products.
• Installation and user manuals for a comprehensive network monitoring and management software product.
• A series of nine user manuals for a high-end network traffic monitoring and analysis software suite.

Computer peripherals

• Assembly, operation and service manuals for several medical film digitizer product lines and a large format scanner.  User manuals and on-line help for several related image processing programs.
• User manual and on-line help for a biometric security peripheral and related administration software.

General business

• Functional specifications, UI content and online help for USPS Shipping Assistant 3.0, a desktop label creation and shipment management program
• User interface design research for a secure, high-volume document management system.
• User and technical manuals for large custom audiovisual systems installed in conference rooms, classrooms and auditoriums.
• Quick starts and on-line help for electronic whiteboards, wireless tablets and software used in a group collaboration system.

Other

• Biotech:  User manual for a biomedical electrophoresis gel replicating kit.  User manual and on-line help for 3D gel analysis software.  Graphical instructions for a biohazard detection kit.
• Hobbyist:  User manuals for numerous electronic products used in radio-controlled aircraft.
• Government:  User manual for the radio system controlling a military target drone.
• Electronics:  Application notes for a lithium polymer battery product line.
• Laboratory equipment:  Operating instructions for an infrared-based plastic identification system.

Outstanding references available on request.